Service

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       Dikai Optoelectronics is a high-tech enterprise specializing in the production and R&D of infrared temperature measurement technologies.
       With 21 years of product and market development experience, Dikai Team has very professional infrared temperature measurement products, and can provide customers with perfect solutions and accurate & considerate services.
      "Customer First" is the service tenet of Dikai Optoelectronics. Focusing on customers needs, continuously creating the best service and value for users is the service goal of Dikai Optoelectronics.  
Field Service

Field Service

"Customer first" is the service tenet of Dikai Optoelectronics. Everything is centered on the needs of customers, and constantly creating the best service and value for users is the customer service goal of Dikai Optoelectronics. Our highly trained and dedicated field service engineers are always ready to work with you to provide you with the best performance products, with the most reliable temperature solutions, to ensure providing the most cost-effective solution.

Technical support

Technical support

Dikai Optoelectronics specializes in the production and research & development of infrared thermometers. With 21 years experience in infrared temperature measuring products and market development, we have very professional products, perfect solutions and precise services. Dikai team is ready to provide you with technical support at any time!

Customer support

Customer support

Customer first is the service tenet of Dikai Optoelectronics. Everything is customer-oriented, and constantly creating better services and higher value for users is the ultimate goal of Dikai's customer service.

Factory Service

Factory Service

Dikai Optoelectronics has complete calibration and calibration equipment for infrared temperature measurement equipment. There are a variety of standard grade thermometers. After strict training, the instrument verification personnel, combined with the infrared thermometer calibration standards, provide you with instrument calibration and calibration services. Make sure your product measurement data is accurate. Service Content: 1. Instrument calibration and inspection; 2. Instrument maintenance and repair; 3. Material (partial emissivity measurement); 4, special specifications temperature measurement products customized; 5. Development of the Internet of Things system based on infrared temperature measurement or imaging system.

Training

Training

Dikai Optoelectronics offers a range of training courses covering the use of our various technologies. The structure of these courses combines theoretical and practical learning to ensure a complete understanding of our products and solutions.

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Information

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